Last Updated: August 31, 2026
Metanet Hosting (“Metanet,” “we,” “us,” or “our”) respects the privacy of our customers, website visitors, and users of our services. This Privacy Policy explains what information we may collect when you visit MetanetHosting.com, communicate with us, establish an account, or use our hosting and related services, and how that information may be used and protected.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you interact with Metanet Hosting.
When you contact us, request information, place an order, establish an account, submit a support request, or otherwise communicate with us, we may collect information including:
Payment card information may be processed by third-party payment processors. Metanet Hosting may not directly store complete payment card numbers when those transactions are handled by a third-party payment provider.
When you visit our website or use our network or services, certain technical information may be collected automatically, including:
This information is generally used for website operation, network management, security, troubleshooting, fraud prevention, service improvement, and statistical purposes.
Metanet Hosting may use collected information to:
MetanetHosting.com may use cookies or similar technologies necessary for website functionality, customer sessions, authentication, security, preferences, analytics, or other normal website operations.
Cookies are small pieces of information stored by your browser. Most web browsers allow you to block or delete cookies through browser settings. Disabling certain cookies may affect the functionality of portions of our website or customer portal.
We may also use third-party website services, analytics services, security tools, or other technologies that independently collect limited technical information regarding website usage.
Because Metanet Hosting provides Internet, hosting, and network-related services, IP addresses and other network information are an inherent part of operating our systems.
We may collect, process, or retain IP addresses, routing information, connection records, system logs, authentication information, traffic metadata, and similar technical information when reasonably necessary to:
We do not consider the routine technical processing of IP addresses necessary to provide Internet and hosting services to be a sale of personal information.
Customers may store or transmit information through servers, websites, applications, email systems, or other services hosted on Metanet infrastructure.
Metanet Hosting does not ordinarily access customer-hosted content except when reasonably necessary to:
Customers are responsible for the privacy practices, security, and legal compliance of websites, applications, databases, and other content they operate using Metanet Hosting services.
Metanet Hosting does not sell customer personal information as part of our ordinary business operations.
We may disclose information when reasonably necessary to third parties that assist us in operating our business, including providers of services such as:
These providers may receive only the information reasonably necessary to perform services on our behalf or to complete a service requested by the customer.
We may also disclose information when we reasonably believe disclosure is necessary to:
Information may also be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
Metanet Hosting may receive subpoenas, court orders, warrants, or other requests for information from governmental agencies, courts, law enforcement, litigants, or other parties.
We evaluate requests for customer information in accordance with applicable law and our legal obligations.
Where permitted by law and appropriate under the circumstances, we may require parties requesting information to follow applicable legal procedures before information is disclosed.
Metanet Hosting uses reasonable administrative, technical, and physical measures intended to protect information against unauthorized access, disclosure, alteration, destruction, or misuse.
However, no Internet transmission, network, computer system, or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through or stored by our systems.
Customers are also responsible for maintaining appropriate passwords, access controls, software updates, server configurations, backups, and other security measures relating to their own systems and accounts.
We may retain information for as long as reasonably necessary to:
Different categories of information may be retained for different periods depending upon their purpose and applicable requirements.
Routine technical logs may be retained for operational, troubleshooting, security, or abuse-prevention purposes.
If you contact Metanet Hosting or become a customer, we may send communications concerning your inquiry, account, invoices, support requests, service changes, maintenance, security matters, or other matters relating to your relationship with us.
We may also periodically send information about Metanet Hosting products or services where permitted by applicable law.
Marketing communications may include instructions for opting out of future marketing messages. Operational, billing, security, account, and service-related communications may continue even if you opt out of promotional communications.
Our website may contain links to websites operated by other companies or organizations.
Metanet Hosting is not responsible for the privacy, security, content, or practices of third-party websites. Visitors should review the privacy policies of third-party websites before providing them with personal information.
If you purchase or manage domain-name services through Metanet Hosting, certain registration information may be transmitted to domain registries, registrars, or related service providers as necessary to register and maintain the domain.
Domain registration information may also be subject to policies established by ICANN, domain registries, registrars, and applicable law.
MetanetHosting.com and our commercial hosting services are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through our website. If we become aware that such information has been collected without appropriate authorization, we may take reasonable steps to delete it.
Depending upon where you live and applicable law, you may have certain rights regarding personal information maintained about you.
You may contact us to request that we:
Certain information may need to be retained despite a request for deletion when required for legitimate business, security, contractual, accounting, tax, fraud-prevention, or legal purposes.
We may take reasonable steps to verify the identity of a person making a privacy-related request.
Metanet Hosting does not sell personal information to data brokers or third parties for monetary consideration as part of our ordinary business operations.
If our practices materially change in the future, this Privacy Policy will be updated as appropriate.
We may revise this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or applicable requirements.
The date at the top of this page indicates when the Privacy Policy was last updated.
Continued use of our website or services following an update is subject to the revised Privacy Policy.
Questions regarding this Privacy Policy or privacy-related matters may be directed to:
Metanet Hosting Division
Metanet
Email: Use our Contact Us form
Mailing Address: METANET c/o XO 111 8th Avenue FL12, New York, NY 10011
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