Dear
Customer,
As
a hosting company which provides hosting and
FTP access to our server we can only supply
you with information needed to access and manipulate
your server account. We regret that as we try
to help our customers with outside knowledge
as much as possible, we cannot act as a customer
support line for third party software or how
to use this software. Our web site offers alot
of setup help which exceeds the realm of our
service to you. To further learn how to maintain
your web site and email using your browser or
other third party software please consult your
product manuals for technical help in this area.
We
suggest you download the FTP maintenance program
WS_FTP for PC and FETCH for Mac platforms to
maintain or update your web site. Questions
relating to information about how to FTP manually
or FTP using 3rd party software must be learned
from our web site support section or otherwise
from an outside source such as books, the web,
or your browser software manual.
if you require additional help please email
info@metanethosting.com
